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WHATSAPP CHAT

FAQ

I booked the appointment with the wrong address, what should I do?

Kindly reach us on our live chat support line or at help@al-mashreq.com. Our customer care representatives will help you update your address immediately.

How can I extend my cleaning?

If the duration you booked is not enough, all you have to do is to reach us at help@al-mashreq.com or via our live chat support. Our specialists will check the cleaner’s schedule to see if she is available for an extension.

I'm not happy with the quality of the cleaning. What should i do?

We apologize for the inconvenience. Justlife aims to provide the best quality experience to our clients. We made sure that all our cleaning professionals were well-trained. However, in the unlikely event of not meeting your expectations, please immediately notify us within 24 hours. You can reach us at help@al-mashreq.com or via our live chat support line.Note: Kindly send photos of the areas that were not cleaned properly.